PAYMENTS

Refund Policy

Effective July 23, 2026

Unsupported requests

If we determine that a request falls outside our supported research categories or that we cannot reasonably perform the service, we will cancel the request and refund the report fee.

Before research begins

If you need to cancel, email reports@globalsourcingreport.com promptly with your name, order email, and report package. We will review the request based on whether research work has begun.

After research begins

Because each report is customized and research time is committed to the customer’s requirements, refunds are generally unavailable after research begins, except where required by law or where we cannot complete the purchased service.

Refund timing

Approved refunds are issued to the original payment method through Stripe. Your bank or card issuer controls when the credit appears and may require several business days.

Questions or problems

Contact us before filing a payment dispute so we can review the issue: reports@globalsourcingreport.com.